Terms of Service

Titan Medical USA sells exclusively to licensed pharmacies, medical providers, and authorized distributors. By submitting an inquiry or placing an order, you represent and warrant that you are a legally authorized business entity permitted to purchase medical supplies.

We do not sell to individual consumers.

We reserve the right to request documentation including business licenses, resale certificates, tax IDs, or other regulatory verification prior to approving any order.

We may refuse service to any entity that fails to provide adequate verification.

All pricing is subject to change without notice. Orders are not confirmed until payment has been received and accepted.

We reserve the right to cancel or refuse any order at our sole discretion, including in cases of pricing errors, suspected fraud, or compliance concerns.

We accept approved payment methods including ACH transfer, wire transfer, business check, and other verified methods.

Orders will not be processed until payment has cleared. Titan Medical USA is not responsible for delays caused by banks or financial institutions.

Shipping timelines are estimates and not guaranteed. Risk of loss transfers to the buyer upon delivery to the carrier unless otherwise agreed in writing.

Buyers are responsible for providing accurate shipping information.

All sales are final unless otherwise agreed in writing.

Any claims for damaged, defective, or incorrect shipments must be submitted in writing within three (3) business days of delivery.

We reserve the right to approve or deny return requests at our discretion.

Buyers are solely responsible for ensuring compliance with all applicable federal, state, and local laws regarding the purchase, resale, and distribution of medical supplies.

Titan Medical USA distributes products in accordance with applicable regulations but does not assume responsibility for the buyer's regulatory obligations.

All content on this website, including text, graphics, logos, and design elements, is the property of Titan Medical USA and may not be copied, reproduced, or distributed without prior written consent.

To the fullest extent permitted by law, Titan Medical USA shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the specific order giving rise to the claim.

You agree not to:

• Use the website for unlawful purposes
• Submit false or misleading business information
• Attempt unauthorized access to systems
• Interfere with website functionality or security

We reserve the right to restrict or terminate website access at our discretion.

You agree to indemnify and hold harmless Titan Medical USA from any claims, damages, liabilities, losses, and expenses arising from your violation of these Terms or misuse of products.

These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to conflict of law principles.

Titan Medical USA reserves the right to update or modify these Terms at any time. Updates will be posted on this page with a revised effective date.

By voluntarily opting in to the Titan Prime USA LLC d/b/a Titan Medical USA SMS messaging program, you agree to receive text messages at the mobile telephone number you provide.

Depending on the consent you provide, messages may include quote responses, account updates, order updates, shipping notifications, appointment reminders, customer-support communications, promotions, special offers, and pricing updates.

Message frequency varies. Message and data rates may apply. Check with your wireless carrier for details regarding your messaging and data plan.

You may stop receiving messages at any time by replying STOP to any text message. After submitting STOP, you may receive one final confirmation message stating that you have been unsubscribed. For assistance, reply HELP or contact Titan Prime USA LLC d/b/a Titan Medical USA through the contact information listed on our website.

Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your wireless carrier and is not guaranteed.

You must be 18 years of age or older, or have the authorization of a parent or legal guardian, to participate in this SMS messaging program.

Participation in the SMS messaging program is optional. Consent to receive text messages is not a condition of purchasing any goods or services.

Your use of the SMS messaging program is also governed by our Privacy Policy.

Titan Medical USA

Email: sales@titanmedicalusa.com

Phone: +1 646-713-2416